FAQ’S

Shipping

Is there an additional shipping and handling charge ?

Where do you ship?

How long will it take for an order to arrive?

How can I track my order?

What happens if I am not home when the package arrives?

Why haven't I received an order confirmation via email?

Returns

What is your return policy?

How can I exchange or return an item?

Can I return an item twice in the same order cycle?

Have you got my return?

When can I expect my refund?

Can I cancel an order?

What Warranty do you offer on rabitat products?

What if there is damage in packaging on delivery?

Am I eligible for the refund if I have purchased a Rabitat product elsewhere?

Payment

How Do You Ensure The Security Of Online Payments?

Do You Save Credit Card Information?

I Am Not Being Able To Make A Payment Using My Credit Card. What Should I Do?

Product details

How do I care for my Rabitat goods?

Where can I find advice about size and dimensions?

I can't find the product or colour I'm looking for?

What is GOTS certified organic cotton?

Generic

How do I change my shipping address after placing an order?

Where are your products manufactured?

I want to be a seller, are your products available for wholesale/distribution?

Where do you ship from?

What are Rabitat products made from?

Other Q’s?

What Happens If An Item Ordered Is Out Of Stock/You Are Unable To Fulfill My Order?

How Do I Redeem My Promo Code?

How Can I Contact The Team At Rabitat?

How Can We Let You Know We Love Your Stuff?