FAQ’S

Shipping

Is there an additional shipping and handling charge ?

Where do you ship?

How long will it take for an order to arrive?

How can I track my order?

What happens if I am not home when the package arrives?

Why haven't I received an order confirmation via email?

Returns

What is your return policy?

How can I exchange or return an item?

Can I return an item twice in the same order cycle?

Have you got my return?

When can I expect my refund?

Can I cancel an order?

What Warranty do you offer on rabitat products?

What if there is damage in packaging on delivery?

Payment

How Do You Ensure The Security Of Online Payments?

Do You Save Credit Card Information?

I Am Not Being Able To Make A Payment Using My Credit Card. What Should I Do?

Product details

How do I care for my Rabitat goods?

Where can I find advice about size and dimensions?

I can't find the product or colour I'm looking for?

What is GOTS certified organic cotton?

Other Q’s?

What Happens If An Item Ordered Is Out Of Stock/You Are Unable To Fulfill My Order?

How Do I Redeem My Promo Code?

How Can I Contact The Team At Rabitat?

How Can We Let You Know We Love Your Stuff?