Refund and Cancellation policy

REFUND IS OFFERED ONLY FOR ORDERS PLACED ON RABITAT WEBSITE.

When is my refund initiated?

Rabitat initiates the refund after the returned item has reached us and the quality check is successful. Therefore, the refund initiation time may vary with the time taken by the logistic partner to deliver the return to our wearhouse. In case of any refund discrepancies, Rabitat may at its sole discretion, request you to share with us a screenshot of your bank statement.

When can I expect my refund?

After the refund has been initiated by Rabitat, the refund amount is expected to reflect in the customer account as per the following timelines:

  • NEFT - 1 to 3 days post refund initiation.
  • Online Refund – 7 to 10 days post refund initiation, depending on your bank partner.

PLEASE NOTE - DUE TO THE CURRENT COVID 19 CRISIS THIS PROCESS MAY TAKE LONGER THAN USUAL.

HOW TO CANCEL MY ORDER?

You can cancel an order until it has not been packed in our Warehouse. This also includes items purchased on sale. Any amount paid will be credited into the same payment mode using which the payment was made